Legends Consulting Group - Leading Strategic Consultancy

Our LEGENDS Framework

Leadership

Transform culture & drive change through visionary leadership and strategic guidance

Engagement

Boost staff morale & commitment with proven engagement strategies

Growth

Revive revenue & expand market share through innovative solutions

Excellence

Maintain 5-star standards and operational excellence across all touchpoints

Navigation

Guide through challenges & change with expertise and proven methodologies

Development

Build talent & future leaders through comprehensive development programs

Strategy

Innovative solutions for success in today's competitive market

About Legends Consulting Group

Legends is a distinguished boutique strategic consultancy providing expert guidance and custom-made solutions to drive business growth and excellence.

We are experts in driving organizational transformation through visionary leadership, delivering exceptional service experiences, and fostering innovative solutions that prioritize wellness and sustainability.

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Client-Centric Approach

Tailored solutions that meet unique needs and goals

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Proven Success

Demonstrated excellence in hospitality turnarounds

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Comprehensive Solutions

Optimize efficiency and enrich customer experiences

Our Mission

To empower hospitality brands by blending operational excellence, emotional intelligence, and wellness-centered experiences.

Our Vision

To be the leading consultancy in redefining service culture, focusing on authentic leadership, integrating innovative wellness, and striving for data-driven excellence across global hospitality ecosystems.

Our Leadership Team

Chafic Saade

CEO

Provides visionary leadership and ensures alignment of consultancy strategies with evolving market needs.

Mostapha Al Shami

Director of Wellness & Experience Innovation

Leads transformation in guest experience, develops wellness programming, and designs holistic service projects.

Hema Sundar Surya

Director of Strategic Partnerships

Oversees client relations, handles external collaborations, and manages long-term growth strategies.

Issa El Basha

Operations & Implementation

Drives operational assessments, develops KPI frameworks, and executes organizational change plans.

Significant Achievements

Revamp of Fairmont Tazi - Morocco (2022)

Led a holistic transformation of a luxury eco-resort, seamlessly integrating wellness programs, sustainable practices, and staff development initiatives.

41%

Guest Satisfaction Boost

25%

Revenue Increase

1 Year

Achievement Timeline

Operational Turnaround for Bab Al Shames Spa - UAE (2021)

Designed and implemented a comprehensive service culture overhaul with targeted leadership and service delivery training programs.

+42

NPS Points Increase

68%

Complaint Reduction

Case Study: Seef Hotel & Spa Strategic Revamp

Executive Summary

A comprehensive transformation strategy for the Seef Hotel and Spa in Bahrain, addressing critical challenges in the wellness tourism market.

Strategic Initiatives

Leadership & Talent Transformation

Appointing qualified spa management and implementing comprehensive development programs.

Operational Realignment

Establishing SOPs and cross-functional collaboration for seamless service delivery.

Brand & Experience Revamp

Partnering with global wellness brands and upgrading facilities for premium experiences.

View Full Case Study

Ready to Transform Your Business?

Let's collaborate to unlock your organization's full potential

Email

info@legendsconsulting.com

Phone

+971 XX XXX XXXX

Location

Dubai, UAE

Get In Touch